Grievance Redressal & Customer Support

22.1 Contact Details
Company

Carneel Automotive India Pvt. Ltd.

Brand

BSECARS

Registered Office

Pune
Customer Support

8007358007

Email

info@carneel.com

Website

www.bsecars.com

Business Hours

10.00 AM to 7.00 PM

22.2 Complaint Submission
Customers should provide their name, booking/transaction reference (if applicable), contact details, issue
description, supporting documents and the resolution requested.

22.3 Escalation
Where an issue is not resolved through the initial customer support channel, the customer may request
escalation through the Company’s designated grievance contact.